Designing Learning That Improves Performance.
I design learner-centered experiences that help people apply knowledge, build confidence, and perform effectively in complex environments. Drawing from instructional design and operational compliance, I create practical learning solutions that bridge the gap between learning and real-world performance through authentic practice and evidence-based design.
FEATURED PROJECT
Consultative Communication Scenario
An interactive branching scenario that helps new fire inspectors practice consultative communication with business owners through realistic conversations and immediate feedback.
Performance Needs Assessment
Conducted a needs assessment using interviews, observations, surveys, and scenario-based assessments to diagnose performance problems and develop evidence-based training recommendations.
Training Effectiveness Evaluation
Evaluated a statewide cybersecurity training program using Kirkpatrick's Four Levels to measure learning transfer and identify opportunities to improve workplace performance.
